FAQ — ChargedUp Prints
⚡ Help Center

Got Questions?

Everything you need to know about ordering, file setup, turnaround times, and more. Can't find what you're looking for? Send us a message.

🛒
Ordering
6 questions
Fill out the Quote Request form on our homepage with your product, quantity, size, and any design details. We'll get back to you with a custom quote within a few hours. Once approved, we'll send a proof before printing anything.
Minimums vary by product. Most stickers and labels start at 50 units. Bulk pricing kicks in at 100 units. Jars and packaging items can often be ordered in smaller quantities — just ask us in your quote request.
Absolutely! Just mention all the products you need in your quote request and we'll combine everything into one order and one invoice. Great for brands that need labels, jars, and bags all at once.
Yes! Volume pricing applies across stickers, labels, mylar bags, and more. The more you print, the less you pay per unit. Discounts typically kick in at 100, 250, 500, and 1,000+ units. Request a quote for exact pricing at your quantity.
Yes — we keep your files on file. Just mention it's a reorder in your quote request and reference your previous order if you have it. No file setup fee on reorders.
Changes can be made before you approve your proof. Once you approve the proof and production begins, changes aren't possible. If you need to change something urgently, contact us immediately at info@chargedupprints.com.
📁
File Setup
5 questions
We accept:
  • PDF — preferred for print-ready files
  • AI / EPS — Adobe Illustrator files
  • PNG — minimum 300 DPI at print size
  • PSD — Photoshop files (flattened preferred)
Avoid low-resolution JPEGs or files pulled from websites — they won't print cleanly.
All files should be 300 DPI at the final print size. Vector files (AI, EPS, PDF) are resolution-independent and always preferred. If you're submitting a PNG or PSD, make sure it's 300 DPI — not 72 DPI which is screen resolution and will print blurry.
For die-cut stickers and labels, include a 0.125" (1/8") bleed on all sides beyond your cut line. Keep important text and logos within the safe zone — at least 0.125" from the cut line. We'll flag any issues when we review your file.
Use CMYK color mode for all print files. RGB files (used for screens) will be converted to CMYK before printing and colors may shift slightly. If color accuracy is critical to your brand, submit in CMYK and we'll do a color check before production.
No worries — we offer a file setup service where we prep your artwork for print. A one-time setup fee applies per design. We'll always let you know if your file needs work before we charge anything.
Turnaround & Delivery
5 questions
Standard turnaround is 48 hours from proof approval. Most orders are shipped within 2 business days. Large or complex orders may take slightly longer — we'll always confirm your timeline when you get your quote.
Yes! Rush orders are available for an additional fee. Same-day or next-day production is possible depending on our current queue. Mention your deadline in your quote request and we'll do our best to accommodate.
Yes! We offer local delivery within 1 hour for qualifying orders in our area. Mention local delivery in your quote request and we'll confirm availability and pricing.
Yes — we ship to all 50 states via UPS and USPS. Shipping costs depend on order weight and destination. Free shipping on orders over $50. Tracking is provided for all shipped orders.
Your turnaround starts after you approve your proof — not when you submit your order. We send proofs same-day in most cases. The faster you approve, the faster your order ships.
🏷️
Products & Pricing
5 questions
We offer a full lineup of custom printed products:
  • Die-cut stickers & custom labels
  • Miron glass jars (5ml, 100ml, 150ml, 500ml)
  • Economy black, white & clear glass jars
  • Custom mylar bags (4x5, 4x6, 5x8, 6x9, 14x17)
  • Custom Bic lighters & Clipper jet flames
  • Chubby Gorilla tubes & pre roll tubes
  • DTF print & application on apparel
  • Custom banners
Pricing is based on product type, size, quantity, and finish options. The more you order, the lower the per-unit cost. Our quote form gives you a starting estimate — final pricing is confirmed in your custom quote.
Yes — we print any custom size for stickers and labels. Just specify your dimensions in the quote request. Standard sizes are available for mylar bags and jars.
We offer sample runs on select products. Reach out in your quote request and mention you'd like a sample first. Sample pricing varies by product — we'll quote you accordingly.
Yes! We stock Miron jars, economy glass jars, Chubby Gorilla tubes, and pre roll tubes that can be purchased without custom printing. Great if you want to apply your own labels or just need the containers. Ask about current stock availability in your quote.
Finishing Options
4 questions
We offer several finish levels:
  • No Finish — standard UV print, clean and vibrant
  • Spot Gloss — glossy highlight on select areas
  • Star Voltage — Emboss (Lvl 2) — subtle texture raise
  • High Voltage — Emboss (Lvl 4) — noticeable raised texture
  • ChargedUp — Emboss (Lvl 6) — maximum emboss effect
Spot gloss (also called spot UV) applies a high-shine glossy coating to specific areas of your design — like your logo or key text — while the rest stays matte. It creates a striking contrast and premium look that makes your brand pop off the label.
Embossing creates a raised 3D texture on your printed surface. We offer three levels — 2, 4, and 6 — with 6 being the most dramatic. It adds a tactile, premium feel that customers will notice even before they pick up your product.
Yes — spot gloss and embossing add to the per-unit cost depending on complexity and coverage area. We'll include finish pricing in your custom quote so you can see the exact difference before committing.
🫙
Jars & Packaging
4 questions
Miron jars are premium violet glass jars that filter out harmful light wavelengths while allowing beneficial UV-A and infrared light through. This helps preserve the potency and freshness of sensitive products longer than clear or amber glass. They're a premium packaging choice for high-end products.
We carry Miron jars in 5ml, 100ml, 150ml, and 500ml. We also have custom label sets available for the 5ml size including top, side, and back label options. We also offer economy black, white, and clear glass jars in 3oz and 5oz sizes.
We offer custom mylar bags in:
  • 4x5 — small format
  • 4x6 — holds ~14g dry
  • 5x8 — medium format
  • 6x9 — holds ~28g dry
  • 14x17 — large format for bulk
All sizes available with full custom UV printing.
Our standard mylar bags have a resealable zipper. Child-resistant zipper options are available on select sizes — mention it in your quote request if compliance is a requirement for your product.
🛡️
Quality & Reprints
3 questions
100% satisfaction guaranteed. If your prints have a defect or don't match your approved proof, we'll reprint your order for free — no questions asked. We stand behind every order that leaves our shop.
Contact us immediately with photos of the issue. We'll review and arrange a reprint or refund depending on the situation. Our goal is always to make it right. Reach us at info@chargedupprints.com.
Since all orders are custom printed, we can't offer refunds once production has started. However, if you haven't approved your proof yet, you can cancel your order. Always review your proof carefully before approving.
💳
Payment
3 questions
We accept all major credit cards, PayPal, Venmo, Zelle, and bank transfer for larger orders. Payment details are included in your invoice once your quote is approved.
Payment is due before production begins. Once you approve your quote and proof, we'll send an invoice. Production starts as soon as payment is received.
Net 30 terms may be available for established business accounts with recurring orders. Reach out to discuss if you're interested in setting up a business account.
No questions found matching your search. Send us a message instead →

Still Have Questions?

We're real humans. Send us a message and we'll get back to you fast.

Send Us a Message →